Privacy Policy

Last Updated: June 21, 2026

M8FLOW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and disclosed by M8FLOW, an AI marketing agency based in Muscat, Oman.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information that you provide directly to us, such as when you book a strategy call, sign up for our services, or communicate with our AI automation tools. This may include:

• Name, email address, and phone number.
• Business information, brand assets, and product photos for ad production.
• Communication history with our AI bots for optimization.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our AI marketing services, including UGC ad generation.
• Train and optimize our AI models for your specific brand needs.
• Facilitate automated communication between your brand and your leads via WhatsApp/IG.
• Process payments and manage your account.

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. Your brand assets and lead data are treated with the highest level of confidentiality.

4. Third-Party Services

We may use third-party tools (such as Higgsfield for AI video generation or payment processors) to deliver our services. These third parties have their own privacy policies, and we encourage you to review them.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. Please contact us through our booking portal for any data-related requests.

6. GCC Compliance

As a Muscat-based agency, we comply with relevant data protection regulations in Oman and the wider GCC region.